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The case also alleged that Macy’s violated the Fair Credit Reporting Act’s protections against using criminal history information in consumer reports against applicants without their knowledge.
In 2015, New York City passed the FCA, which helped ensure that individuals with criminal history records are evaluated fairly during the hiring process. In particular, Black and Latino job applicants are typically disproportionately impacted by criminal history screens because of racial discrimination in the criminal justice system.
In filing the suit, Fortune and plaintiff Jenetta Rolfer sought to change a screening policy that they alleged resulted in a disproportionate number of otherwise qualified Black and Latinx job applicants and employees being denied employment or terminated due to their criminal background histories, including for minor or very old convictions that are unrelated to the positions at issue.
Ms. Rolfer, a Black professional, was hired to work at a Macy’s Credit Granting Department but was abruptly terminated for a misdemeanor conviction stemming from a decade-old traffic-related incident.
Reflecting on her experience, Ms. Rolfer said, “I was excited to work for Macy’s. I was qualified and had the experience to do the job well and it was a great opportunity for me and my family. I was devastated to be fired over information in my background check that is unrelated to my ability to be a productive employee.”
Macy’s is one of the largest retailers in the U.S., with subsidiaries including Bloomingdale’s and Bluemercury. The company employs approximately 90,000 workers across the U.S.
In less than a year, a settlement agreement was forged, which affirmed a commitment by Fortune, Outten & Golden, the NAACP and Youth Represent to helping workers turn a corner on their past. As part of the agreement, Macy’s hired an expert to review its criminal history screening policies to ensure that they provide economic opportunities for qualified applicants and employees.