Think Your Job’s Rough? Try Being the Assistant Manager

The Wall Street Journal
December 4, 2021

In the hierarchy of hard-to-fill jobs, the assistant manager is at the top.

The role, long considered a thankless but necessary steppingstone to higher-paying managerial jobs in industries like retail and hospitality, has lost even more appeal during the pandemic.

That is making it harder for restaurants and other businesses to fill a critical role at a time when a broader labor shortage is complicating America’s economic recovery from the pandemic.