Positions Available

• Technical Support Analyst - New York Office
• Law Clerk Positions

Technical Support Analyst

Outten & Golden LLP has an opening for an mid-level technical support analyst in our New York office. Job Duties include:

Technical Support

• Create Active Directory users & login scripts
• Provide Network Support backup
• Blackberry Support
• Audio/Video and conference room Setups
• Submitting, Tracking and escalating trouble tickets
• Install new client software and upgrade existing client software on all PC’s.
• Travel to CT office to provide application support when necessary.
• Provide support for attorneys that are on the road – keep laptops up to date
• Maintenance of application databases
• Control eFax accounts

Application Support

• Primary tech support person for all litigation and case management software
• Install software and configure for individual user
• Control security access for application software
• Familiar with iManage Document & Records Management System - Provide technical support and remote assistance
• Experience with VMWare vSphere & Dell Equalogic SANs
• MS Office 2007/10 support and configuration
• MS Office Communicator support & configuration
• Time Matters
• Research new software that will assist attorneys and automate office operations
• SQL Administration and coding experience a requirement
• Research new software that will assist attorneys and automate office operations.

Telephone Support

• Support VOIP phone system
• Manage accounts for Avaya Communications manager
• Create/delete mailboxes
• Control Multitech Faxfinder accounts

Training

• iManage Document & Record Management System
• MS Office 2007 / 2010
• Office equipment -- copier, telephone, scanners, etc.
• Training on miscellaneous hardware and software supported by office

Web Design

• Handle all updates to O&G website via Drupal CMS
• Participate in web design sub-committee
• Coordinate major design changes with web designer

Email a resume and cover letter with salary requirements to Arron Johnson, Technical Administrator, ajohnson@outtengolden.com. No phone calls please.

Law Clerk Position

Outten & Golden LLP hires part-time law clerks in its New York Office for the Spring and Fall, and full-time law clerks in the Summer. Spring and Fall law clerks are expected to work approximately twenty hours per week. Summer law clerks work full time (approximately forty hours per week). Law clerk positions are overtime-eligible.

Requirements: Completion of two years of law school; demonstrated interest in employment or civil rights law; and strong writing and research skills. Outten & Golden LLP is an equal opportunity employer and committed to diversity among its lawyers and staff.

To Apply: Send cover letter, resume, transcript and a short (5–7 pages) writing sample as attachments in an email addressed to Law Clerk Committee. Please specify if you are applying for the Summer Spring or fall position. No phone calls please.